 |
|
|
When do you collect sales tax on my orders?
How much does shipping cost?
How long does shipping take?
Are shipments insured?
Do you ship internationally?
Where do my items ship from?
How do I get a tracking number for my order?
How can I pay for my order?
How can I return an item?
Is there a Product Guarantee?
When do you collect sales tax on my orders?
We collect sales tax on all orders shipped within California.
top^
How much does shipping cost?
Shipping costs are based on the total of your order. Each order has a minimum shipping charge of $7.95 for Domestic Orders and $23.95 for Non-domestic USA Orders. Orders over $65 are charged an average of 12% for Domestic Orders and an average of 30% for Non-domestic USA Orders of your total order.
top^
How long does shipping take?
* UPS ground please allow 7-10 business days
* USPS please allow 7-10 business days
* UPS 2-Day Air please allow up to 2-4 business days
* USPS AirMail please allow 7-14 business days ---
Orders are usually shipped from our warehouse within 2 business days. The above times are estimates from the day you place your order.
top^
Are shipments insured?
Yes, insurance is included in the cost of our shipping rates.
top^
Do you ship internationally?
No, we only ship within the United States, including Alaska, Hawaii, Puerto Rico, Guam, and Virgin Islands.
top^
Where do my items ship from?
Our items are shipped from our warehouse located in Los Angeles, CA.
top^
How do I get a tracking number for my order?
Your tracking number will be automatically emailed to you once your order has shipped. Please allow 2-3 business days after placing your order for the tracking number to show. Please note that tracking numbers will only automatically post for UPS orders. USPS Airmail orders will NOT have a tracking number. For USPS orders, please contact us for your tracking number.
If it's been 3 business days and you still don't have a tracking number, please contact us via the "Contact" link.
top^
How can I pay for my order?
We accept PayPal, or money order. If you choose to pay by money order, please follow the steps to add items to your shopping cart. When you are ready to checkout simply print the PayPal page that shows your totals including shipping and tax. Mail this page with your payment to: Figurine LifeStyle PO Box 478 Stockertown, PA 18083-0478 This may take 5 to 7 days at which time we will process your order according to availability when you payment has cleared.
top^
How can I return an item?
Please review our terms page for details.
top^
Is there a Product Guarantee?
Yes. We guarantee that all of our products will be free from defect and will be as pictured and described on our website. If you receive a product that does not meet our guarantee, we will ship a free replacement at no charge to you or credit your account. Certain items may have an additional warranty from the manufacturer. If this is the case, it will be stated in the description.
top^
|
|
|
|
