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Ordering Online
The colors you see on the products are an approximation of the original colors and may vary with your monitor and/or video card. Product descriptions and colors may change without notice.
We are not responsible for orders placed before the price reduction. We reserve the right to substitute similar items if not instructed otherwise.
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer.
Orders placed on Monday thru Friday (before 12.00PM) usually take 1 to 2 business days to process, before shipping. Orders placed on Friday (after 12.00PM), Saturday and Sunday, will be processed on next business day.
Orders shipped to California will have a 7.25% sales tax added.
Delivery
We normally ship customer's orders within one to two business days of receipt of your order and payment. You'll receive an E-mail confirming your order and a second E-mail from UPS with your shipping information including tracking numbers.
Domestic orders will be shipped via UPS services within the United States if not instructed otherwise. UPS ground service may take 5 to 7 working days for delivery depending on your shipping location. We have no control over UPS Carriers or other carriers suggested arrival times. We will not ship to a P.O. Box or APO/FPO address.
The shipping rate shown on the order form is only estimated shipping charge. (If box size exceeds, additional charges apply). All orders are insured by UPS at no additional charge.
Alaska, Hawaii, Puerto Rico, Guam, and Virgin Islands USPS AIRMAIL only and additional charges may apply.
We apologize for the inconvenience, however at this time we do not accept International orders.
Payment
For your convenience we gladly accept; Paypal or Money Order. Unfortunately we do not accept personal checks or C.O.D.
If you choose to pay by money order, please follow the steps to add items to your shopping cart. When you are ready to checkout simply print the PayPal page that shows your totals including shipping and tax. Mail this page with your payment to: Figurine LifeStyle PO Box 478 Stockertown, PA 18083-0478 This may take 5 to 7 days at which time we will process your order according to availability when you payment has cleared.
"FL Goods" will be the name that appears on your credit card statement.
Return Policy for broken or defective items
If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 15 days of receipt of merchandise. You may report a lost, broken or missing item by contacting Customer Service at [email protected]
Return Policy for non-defective, non-broken items
Returns for non-defective, non-broken items must be made within 15 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.
Returns cannot be accepted after 15 days.
Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.
Please contact Customer Service at [email protected] for return authorization before returning merchandise.
Privacy Policy
Figurine LifeStyle values our customers and their privacy. Any information gathered by us, will be used for internal purposes in order to help us better serve you in the future. Your personal information, however, is only used for shipping and/or notification purposes.
Figurine LifeStyle does not sell, rent, or exchange information to or with any third party.
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